Guide to Texas State Agencies
and Community Resources for Aging


American Association of Retired Persons (AARP)
Telephone: (512)480-9797
Fax: (512)480-9799
Web site:

Arc of the Capital Area (ARC)
Telephone: (512)476-7044
Fax: (512)476-9054
[email protected]
The ARC is a non-profit organization that has been providing services to children and adults with mental retardation and other developmental disabilities and their families in Austin, Texas and surrounding communities.
Web site:

Area Agency on Aging
Contact: Sue Ann Mills, Director
Telephone: 512/916-6062
Toll Free: 1/888-622-9111
Fax: 512/916-6042
Bettyray A. Lawrence, Information & Referral Specialist
E-mail: [email protected]
The Area Agency on Aging of the Capital Area is a non-profit agency whose mission is to plan, develop and provide a coordinated system of services designed to promote independence for those persons 60 years of age and older with a primary focus on frail, rural and low-income minority individuals.
Web site:

Attorney General's Office
Fraud Against Seniors
Telephone: (512)936-1317
Toll Free: 1-800-806-2092
The AG's Elder Law and Public Health Division works to identify and prosecute those who cheat or deceive the elderly.
Web site:

Austin Area Assisted Living
Contact person: Jeff Duval
Telephone: (512)276-9260
Fax: (512)276-9259
E-mail: Jeff Duval
Web site:

Family Eldercare, Inc.
Consultation and Referral
Telephone: (512)450-0844
Fax: (512)459-6436
E-mail: [email protected]
A non-profit, United Way Agency serving older adults and persons with disabilities.
Web site:

Austin Groups for the Elderly
Contact: Bill Boland
Telephone: (512)451-1932
Provides older adults education for and access to computer technology to enhance their lives and enable them to share their knowledge and wisdom. The non-profit SeniorNet teaches seniors (age 50 plus) to use computers and the Internet at over 140 Learning Centers nationwide.
Web site:

Social Security Administration
Toll Free: 1/800-772-1213
TDD: 1/800-325-0778
Web site:

Talking Book Program (TBP)
Texas State Library and Archives Commission
Telephone: (512)463-5458
Toll Free: 1-800-252-9605
Fax: (512) 463-5436
E-mail: [email protected]

Texas Area Agencies on Aging (AOA)
E-mail: [email protected]
Web site:

Texas Association for Home Care
Anita Bradberry, Executive Director
Telephone: 512/338-9293
Toll Free: 1/800-880-8893
Fax: 512/338-9496
Promotes quality and economic viability of licensed providers of home and community support services in Texas.
Web site:

Texas Chapter of the American Association on Mental Retardation (AAMR)
Linda L. Sidelnik, Association Manager
Telephone: (512)502-1883
Fax: (512)502-0149
E-mail: [email protected]
TAMR is the Texas Chapter of the American Association on Mental Retardation (AAMR). As a nonprofit organization, their mission is to enhance the quality of services and provide meaningful opportunities and choices for people with mental retardation and their families by exchanging information and ideas, and by advancing the knowledge and skills of individuals in the field.
Web site:

Texas Commission for the Deaf and Hard of Hearing
Telephone: (512)451-8494
Fax: (512)451-9316

Texas Department on Aging (TDoA)
Telephone: 512/424-6840
Toll Free: 1-800-252-9240 (State-wide)
Fax: 512/424-6890
E-mail: [email protected]
Provides a wide array of services through 28 affiliated regional area agencies on aging (AAAs) to any Texan age 60 or older. Services include: information and referral; benefits counseling and legal help; case management; nutrition services; transportation; in-home services.

Texas Department on Aging - Long Term Care Ombudsman Program
Attn: Mr. John Willis
State Long Term Care Ombudsman
Direct Line: 512/424-6875
Toll Free: 1/800-252-2412
Fax: 512/424-6890
E-mail: [email protected]
Investigate and resolve complaints made by or on behalf of residents of nursing homes, boards and care homes, and similar adult homes.
Web site:

Texas Department of Health (TDH)
Telephone: (512)458-7111
Toll Free: 1-800-228-1570 (Home Health Care Complaints)
Toll Free: 1-800-252-8263 (Medical Transportation)
(512)458-7263 (Medicaid Hotline)
E-mail: [email protected]
Web site:

Texas Department of Health - Alzheimer's Disease Information
Contact: Elaine Braslow, M.Ed.
Toll Free: 1-800-242-3399
E-mail: [email protected]
Web site:

Texas Department of Human Services (THS)
Telephone: (512)438-3045
Toll Free: 1-800-458-9858 or (512)450-1815 (Food Stamps)
(512)438-3280 (Services for the Aged and Disabled)
E-mail: [email protected]
Provides financial, health, and human services to promote the greatest possible independence and personal responsibility for all clients.
Web site:

Texas Department of Insurance
Consumer Help Line, Toll Free: 1/800-252-3439
E-mail: [email protected]
Web site:

Texas Department of Protective & Regulatory Services (PRS)
Toll Free: 1/800-252-5400 (Monitored 24 hours a day)
E-mail: [email protected](NOT monitored 24 hours a day)
Web site:

Texas Legal Hotline for Older Texans (TLSC)
Telephone: (512)477-3950
Toll Free: 1-800-622-2520 for legal assistance
Fax: (512)477-6576
Mina K. Loomis, Hotline Managing Attorney
E-mail: [email protected]
Web site:

Texas Health Care Information Council (THCIC)
Jim Loyd, Executive Director
Telephone: (512)424-6492
Fax: (512)424-6491
E-mail: [email protected]
Web site:

Links to Federal Agencies for the Aging